Terms and Conditions

Last updated: December 9, 2025

1. Overview

Authentic Exhibits Inc. (“AE”, “we”, “our”, or “us”) provides trade show exhibit rentals, custom booth fabrication, and associated services. By signing any estimate or engaging AE services, you acknowledge and agree to be bound by these Terms & Conditions, which form a legally binding contract.

2. Booth Rentals & Purchases

  • Rentals include booth structure, branded graphics, essential components, and access to add-on services. AE retains ownership of booth structures and may reuse internal hardware.

  • Purchases include custom-fabricated booths and branded assets. Ownership transfers to the client upon full payment and delivery.

3. Design & Branding

  • Design services commence after receiving a signed estimate and a 70% deposit.

  • Final graphic files must be submitted by client on schedule. Delays or changes may result in rush or restocking fees (see Change Policy).

  • AE is not liable for any errors in artwork approved by the client.

4. Payments & Deposits

  • A 70% non-refundable deposit is required to begin work. The remaining 30% is due 7 business days before installation.

  • Payments not received on time may delay production and incur a 1.5% monthly interest fee.

5. Cancellation & Credit Policy

  • AE does not provide cash refunds under any circumstances once a deposit is made.

  • If a show is canceled or the booth cannot be installed for reasons beyond AE’s control, the funds remain on file as a credit valid for up to 12 months from the original event date.

  • Within 10 days of installation, cancellations are subject to a fee equal to 100% of the contract value.

  • If the client cancels more than 3 business days after signing, AE will retain 20% of the contract value as liquidated damages.

6. Change Policy

  • Changes are allowed up to 45 days prior to installation. After that, restocking and rush fees apply (up to 45%).

  • No changes are accepted within 21 days of installation.

  • Final graphic files and furniture selections are due 25–30 days before install.

7. Shipping, Setup & Breakdown

  • AE offers shipping and on-site services as add-ons, quoted by location and booth size.

  • We are not liable for shipping delays caused by third-party carriers, strikes, weather, or other force majeure events.

8. Client Responsibilities

  • Clients must provide accurate information, adhere to deadlines, and approve materials promptly.

  • AE is not responsible for additional costs due to client-caused delays or misinformation.

9. Liability & Product Handling

  • AE is not responsible for injuries, fire damage, or product-related damages unless due to gross negligence.

  • AE does not handle client product installation unless requested in advance (billed at $85/hour)

  • AE is not liable for damages to client products, including tile or stone, during install.

10. Intellectual Property

  • AE retains ownership of all designs, templates, and creative assets unless explicitly transferred in writing.

11. Force Majeure

Neither party will be liable for delays or non-performance due to events beyond reasonable control (e.g., natural disasters, government actions, pandemics, strikes, or war). If a show is canceled due to such events, client deposits will be retained as future credit.

12. Governing Law

These terms are governed by the laws of the State of Nevada. Any legal disputes will be handled in Clark County, NV.

13. Integration

These Terms & Conditions, together with the signed estimate, form the entire agreement and supersede all prior communications. Changes must be in writing and signed by both parties.